Central location with immediate access to attractions.

The cleanliness of the room did not meet expectations.

The rooftop pool was enjoyable, but our room had poorly maintained furnishings.

incredible access to major attractions and vibrant dining options

I really enjoyed the convenient access to Plaza Mayor just a short walk of about 500 meters away and the quick stroll to the breathtaking Parque del Retiro, making my weekend city strolls so fulfilling. the cozy atmosphere and helpful staff complement the experience nicely for anyone looking to dive deep into the culture and beauty of the area.

I enjoyed the lovely rooftop pool after a day of exploring, and the shower in my room was amazing! Just wish the breakfast had more options.

Decent option for a quick visit in Madrid with best value. Clean rooms and very helpful staff made the stay pleasant. Try to book breakfast, it's really good.

Rooms need substantial updates!!! Overwhelming noise from adjoining rooms!!! The shower flooded, and amenities were often unavailable!!! Charging for pool towels feels petty!!! Attention to detail in maintenance could greatly enhance the experience!!!

I loved the central location of this hotel. Just a short walk to major attractions like Gran Via and Plaza Mayor. The rooftop pool provided stunning views and a great vibe. My room had a comfortable bed and was clean, although some furniture felt dated. The breakfast had a solid variety but seemed overpriced for what was available. I faced minor annoyances with noise from the streets, which kept me from getting a full night's sleep. The staff were friendly but could improve on the check-in process, which felt a bit unorganized. Overall, I had a nice time but think improvements in room maintenance and better management of noise could enhance the experience significantly.

I loved the hotel's beautiful decor, especially the charming lobby that felt welcoming and bright. It was easy for older guests to access various areas, making our stay relaxed and enjoyable.

More comfortable seating in common areas would be nice.

Great clean room with a lovely rooftop pool. Close to everything and a supermarket across the street.

would go back in flash

Great central spot, close to all major attractions. My room had a lovely view over the square with comfortable furniture, perfect for relaxing. The rooftop pool was a highlight with stunning skyline views and fun social atmosphere. Enjoyed the breakfast with a selection of pastries. Really nice shower with adjustable jets and brilliant lighting.

i recently stayed at a hotel in madrid, and it was a pleasant experience. the location was perfect, right in the heart of the city, and my room had a fantastic view overlooking the lively square. the decor was charming, creating a cozy atmosphere that made my overnight stay enjoyable.

the pool was closed during my stay.

I loved the room with a queen-size bed. It was cozy and well-decorated. The rooftop bar had amazing views. The location was ideal, with attractions just a short walk away. Staff were friendly and helpful. 🌟

great location but small room

The room was wonderfully decorated with vibrant colors and unique wallpaper. The modern bathroom had everything in perfect working order!

Great location, easy access to attractions. Air conditioning was a plus but staff unhelpful.

i stayed at the santo domingo for 3 nights. the location is fantastic, just a block away from major attractions. my small double room was cozy, clean, and had a great shower. the water recycling system they have is impressive, managing over 5,000 liters per day!

would recommend